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Privacy policy

1. About us

This web page is owned by AMONA MARGARI, S.L. (hereinafter, TATTECO), with Tax ID Number B06899892 and corporate offices at Calle Nueva 26, 3 Drcha, 20150 Villabona, Guipúzcoa, Spain.

2. Information and consent

By accepting this Privacy Policy, the user (hereinafter, the “ User” or the “Users”) is hereby informed and gives their free, informed, express and unequivocal consent for the processing by TATTECO of the personal data that they may provide through the web page located in the URL [https://www.tatteco.com/] (hereinafter, the “Website”), as well as to the processing of the data derived from their browsing, and any other data that they may provide in the future.

The User must carefully read this Privacy Policy, which has been drafted in a clear and simple manner in order to facilitate its understanding, with the User having the power to freely and voluntarily decide whether they wish to provide their personal data to TATTECO.

3. Obligation to provide data

The data requested on the Web forms are generally compulsory (unless in the field in question it is specified to the contrary) so as to comply with the purposes for which they are collected.

Therefore, if they are not provided, or they are not provided correctly, these purposes cannot be fulfilled, notwithstanding that you will be able to freely visualise the content of the Website.

4. With what purpose shall TATTECO process User data?

The personal data provided via the Website shall be processed by TATTECO for the following purposes:

  • To manage, process, ship and monitor purchases made.
  • To contact the User to complete the order if they have saved their shopping cart or they have saved products in their shopping cart without completing the payment process.
  • To carry out quality and satisfaction surveys.
  • To send personalised commercial communications to the User concerning products and services offered by TATTECO, unless the User objects by marking the box provided to this end on the Website.
  • To carry out an analysis on the use of the Website and verify User preferences and behaviour with the purpose of improving communication with Users of the Website.

5. What User data does TATTECO process?

  • Identification data: name, surnames and National Identification Number.
  • Contact information: e-mail address, telephone number and postal address.
  • Transaction data relative to goods and services offered by TATTECO: products and services acquired or with respects to which the User has shown interest.
  • Browsing data.

6. What is TATTECO’s legitimacy for processing the User’s data?

The legitimacy for processing your personal data is as follows:

  • Execution of the contract: to manage, process, ship and monitor purchases made, and to contact the User to complete the order if they have saved their shopping cart or they have saved products in their shopping cart without completing the payment process.
  • Legitimate interest: to carry out quality and satisfaction surveys, and to send personalised commercial communications concerning products and services offered by TATTECO.

7. International data transferral

The User is hereby informed that TATTECO has contracted the services of Shopify, Google, Amazon Web Services and Slack, whose servers are located in the United States of America, which implies an international data transferral. However, international data transferral is regulated, in that the aforementioned companies have adhered to the Privacy Shield Policy.

8. Storage of data

The User’s data shall be stored during the following periods:

  • Data provided to manage, process, ship and monitor purchases made shall be stored for the duration of the contractual relationship, and once said relationship has concluded, during the statute of limitations for any legal actions that may derive thereof.
  • The data used to contact the User to complete the order if they have saved their shopping cart or they have saved products in their shopping cart without completing the payment process, shall be stored for a period of 180 days.
  • The data relative to satisfaction and quality surveys shall be stored 5 years.

9. Commercial and promotional communications

One of the purposes behind TATTECO processing of the personal data provided by Users is to forward the latter commercial communications with information relative to products, services, promotions, offers, events or relevant news for Users.

In the event that the User no longer wishes to receive commercial communications or promotions from TATTECO, they may request that they be removed from said service by sending an e-mail to the following address: ilove@tatteco.com.

10. Responsibility of the User

The User:

  • Guarantees that they are at least eighteen (18) years of age and that the data provided to TATTECO is true, exact, complete and updated. To this end, the User is responsible for the veracity of all the data provided, and shall maintain the information conveniently updated, so that it corresponds to their actual situation.
  • Guarantees that it has informed third parties whose data it has provided, in the event of acting in such a manner, of the contents of this document. Similarly, it guarantees that it has obtained their authorisation for providing this data to TATTECO for the aforesaid purposes.
  • Shall be responsible for any false or inexact information that it provides through the Website, and for the direct or indirect damages or losses that this may cause TATTECO or third parties.

11. Exercising of rights

The User may forward a notification to TATTECO, to the address set forth in the heading of this Policy, or by means of an e-mail to ilove@tatteco.com, attaching a photocopy of their national identification document, at any given time, and free-of-charge, for the purpose of:

  • Revoking the consent granted.
  • Obtaining confirmation regarding whether or not TATTECO is processing the User’s personal data.
  • Accessing their personal data.
  • Correcting inaccurate or incomplete data.
  • Requesting the erasure of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Restricting TATTECO processing of the data when there is compliance of any of the conditions provided for in data protection legislation.
  • Requesting the portability of the data provided by the User in those cases in which this is provided for in the legislation.

12. Security measures

TATTECO shall at all times process the User’s data with the strictest confidentiality and fulfil its obligation to secrecy, in accordance with the provisions of the prevailing legislation, adopting to this end the necessary technical and organisational measures to ensure the security of the data and prevent their unauthorised alteration, loss, processing or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

13. Cookies

What are cookies?

Cookies are small text files that are downloaded to and stored in the user’s terminal (computer/smartphone/tablet) whenever the user enters certain web pages. They enable the Website to remember browsing preferences and improve navigation by making the interaction between the user and the Website faster and simpler.

The information collected by cookies is anonymous and does not contain any sensible information (such as name, address or banking details), as cookies do not collect data which may identify the user.

What are cookies used for?

The Website uses cookies and other storage and information recovery devices to track the User’s interaction with the products offered in the Website.

Cookies also allow identifying the browser and device through which the User is accessing the Website. Cookies are used in order to facilitate the next visit to the Website and make it more useful.

Types of cookies used:

The Website uses the following type of cookies:

– Advertising cookies: These cookies enable the management, as efficient as possible, of advertising spaces which the editor has included in a website, application or platform based on criteria such as the edited content or the frequency at which the ads are displayed. This tool enables to provide the User with advertising tailored to its interests.

– Analytic cookies: When the User accesses the Webites, this tool collects anonymous information on how people use the Site and its behaviour patterns.

Google Analytics enables the following cookies on the Site’s domain:

  • “__utma”: They are required for the functioning of Google Analytics. They expire after a period of 2 years.
  • “__utmz”: They are used to find out how customers enter our Site and where they come from. They expire after 6 months.
  • “__utmb”: This cookie registers the arrival time to the Site and expires 30 minutes after the last registry. It is automatically deleted when moving onto a different Website or shutting the browser.
  • “__utmc”: The current JavaScript code used by Google Analytics does not need this cookie. This cookie was used together with the __utmb cookie to determine whether after 30 seconds staying on the Website, it was appropriate to start a new session for the user. This cookie is still in use to guarantee compatibility with Websites that still have the former tracking code urchin.js installed.

How to disable cookies:

Every browser allows you to disable cookies. This is the reason why most browsers offer the possibility of managing cookies in order to obtain a more precise control over privacy. These settings are located in the “Options” or “Preferences” tabs in your browser menu.

In order to disable cookies in each browser, you may follow the instructions below:

Cookies on mobile devices:

This Website also uses cookies and other storage devices in mobile devices. Mobile browsers also let you change your privacy settings in order to enable or disable cookies. If you wish to modify your privacy options, just follow the instructions provided by your browser developer for mobile devices.

If you wish to modify the privacy options please follow the instructions specified by the developer of your mobile device browser.

Below you will find examples that will guide you through the privacy settings’ configuration in your mobile device:

Acceptance of cookies:

By continuing to browse, you will be understood to have accepted the use of cookies by the Website.

We hereby inform you that if you block or reject the installation of cookies, certain services may not be available to you and therefore you may not be able to gain access to certain services or make full use of this Website.

14. Changes

TATTECO reserves the right to review its Privacy Policy whenever it deems appropriate. For this reason, we ask that you regularly check this privacy declaration so as to read TATTECO's most recent version of its Privacy Policy.

15. Language

TATTECO may translate this Privacy Policy, its Terms and Conditions, or any other operating rules, policies or procedures that may be posted on the Website. The Spanish version will prevail in case of conflict, available at the following link: https://www.tatteco.com/pages/politica-de-privacidad

16. Acceptance and Consent

The User declares that it has been informed with respects to personal data protection, accepting and consenting to the automated processing thereof by TATTECO in the manner and for the purposes indicated in this Privacy Policy.